The one idiot that wrecks it for the rest


We might all have horror stories about that one employee or colleague who just shouldn't be in their job. Maybe it's the cranky old hag who's just sticking it out for another year before retirement. Maybe it's someone you just can't get along with no matter how hard you try. You dont have to get along with everyone, but in nursing you have to in the least get away with cooperation. That's of course harder when you're dealing with ice-cold personalities.

How do you deal with misfits in the workplace? Do you have a terrible co-worker? How many have in fact reported bad care observed in a co-worker? How do you confront bad nurses?

Post some thoughts here to help others. Let's just say the passive aggressive approach may be the one we all choose, but it may not be the most effective :P.

When you’re a nursing student

The first time you have to put your first IV in your first real arm, the first of many experiences, all resonate loudly in our memories. Some are cherished moments, others frightful, but in the end most memorable. Back when you were a nursing student there was a certain level of wide-eyed and bushy-tailed focus. After all, this was your moment to test your skills, to experience first hand how your career and training could help others.

For others who don't want to be treated by nursing students, or heck, even residents, take a minute to be thankful you're being helped by someone who is more interested in the job they have to do rather than the responsibilities behind them, the full waiting room they need to attend to, someone devoid of the cynicism that so often renders moments of cloudy service.

Calling all submissions

If you have a story about your day in the ER and need to get it off your chest then send us an email and we'll post it! ernurseyblog@gmail.com

We'll post it anonymously (unless you request otherwise). You may even get some valuable feedback!

Obama is Yo Momma

Earlier it didn't look great, but then we knew the big college votes were yet to come. Then it looked better, then it was a nail bitter till the end with a slight marginal victory. The days after it was apparent the race wasn't as close as some may have thought. Obama takes popular vote (although we still remain a fragmented USA), takes presidency, and essentially propels the Republicans back to the drawing board since their 'data' pitted them in contention (there's work to be done.)

So what does it mean for nurses? Obama Care is a sure thing now and that has its pros and cons. More nurses will be hired in all sorts of different areas. ERs will start to fill up too as more people look for care, and hospitals will take the brunt of that increase since they have the greater margins and can turn a profit vs. smaller health care outlets that would have to go around cherry picking patients.

More nurses but not necessarily better healthcare, however, more accessible healthcare for millions.

Your thoughts?

Don’t nail it

*Guest Thought*

There is obvious chaos that is routine in any ER, even at night on a Sunday. One thing I can do, tongue in cheek, is recommend, if you want to off yourself, don't use a nail gun. I've seen it twice now. People trying to, unfortunately, end their lives by using a nail gun to the head.

Maybe it's actually a cry for help because people have a suspicion a nail gun doesn't have the umph to finish the job. What you'll be left with is a 2-3 inch nail sticking out of your skull, some blood, and you blinking away in disbelief.

Oh yea, PS, it will hurt when we use a pair of pliers to pull out the nail. I've been tempted to pry out using a hammer, but you know, win some and lose some.

Debrief or Die…Slowly

How do you debrief from all the crazy stuff you see everyday at work? Do you just keep it bottled up inside? Have you been in the game so long that you've been desensitized?

Do you have a support group? Hang out with other nurses? Head straight to the bar? Chat with a spouse? Or just unload unpredictably to someone you love?

Finding ways to deal with the things that are seen in the ER, and anywhere in healthcare, is important to simply remain sane. It also helps maintain a less stressful job.

What are some of your tactics? Does your workplace offer any solutions?

Just In: ER Nurses Aren’t Robots

It would appear that although ER nurses perform their duties seamlessly despite dealing with critical injuries in patients, this type of high level stress has impacts beyond the ER.

A Master of Nursing student from the University of Calgary suggests that the work environment is not only stressful, but could have devastating consequences. More here.


Your thoughts on the short and long term damage on nurses in the ER?

Just In: ER Nurses Aren’t Robots

It would appear that although ER nurses perform their duties seamlessly despite dealing with critical injuries in patients, this type of high level stress has impacts beyond the ER.

A Master of Nursing student from the University of Calgary suggests that the work environment is not only stressful, but could have devastating consequences. More here.


Your thoughts on the short and long term damage on nurses in the ER?

Which Nurse Would You Choose To Care For Your Loved One?

Here's a post for those non-nurses that frequent our blog.

One factor that distinguishes a profession from other careers is by its goal to advance society though making a positive difference in peoples' lives. In nursing this is reflected in healing, caring, and encouragement of a lifestyle that enable well being, among other actions.

What are the specific characteristics of excellence in nursing that can be articulated? The National League for Nursing states that excellence is a core value:" It is a commitment to continuous growth, improvement and understanding. It is transformation, moving beyond the status quo and mediocrity."(1)

Caring, knowledge, and skill are the foundation of excellence in the nursing profession.  Nurses demonstrate excellence by preventing suffering and complications, they promote health and well being, they save lives and money, they are innovators and leaders. These are accomplished through such skills as patient centered care, evidenced based practice, and collaboration.

There are many nurse led initiatives and examples of attributes of excellence. Simply listing characteristics is not as meaningful as real life examples of nurses who are longstanding professionals. What is their view of excellence? How did they get there? What common themes emerge from their decades long experience as nurses caring for patients?

One theme that surfaced in more than one instance is that the nurse patient relationship is mutually beneficial. Patient experience of the healing process is valid and nursing care can foster progress in effective therapies. For example, the field of pharmacogenetics started from nurse observations of patients' reaction to medication. Longtime nurses also expressed the attitude that there is always more to learn and education is life long. Not only do nurses learn from patients but they learn from their peers. Lifelong learning and ongoing professional development instill confidence in nursing as the 'caring science whose knowledge is distinct from the other sciences'(2)

Another way that nursing excellence is demonstrated is when nurses become involved in creative ways to improve their workplaces. Nurses are experienced in effective and courageous communication. Board member Jean Logan and others, facilitated input from staff at Broadlawns Medical Center in Des Moines, Iowa. Because of this open communication the medical center was transformed from a so called poor people's hospital with frequent ED visits to a primary care center focusing on prevention. In the same vein, Ann Marie Pinkham as a board member with the Free Medical Clinic in Columbia, South Caroline assigned to work with the publicity committee, enabled positive change. The committee felt their input was ignored and she was faced with hostility. Through persistent and dedicated communication they were able to forge a marketing strategy where the community was informed that for every dollar donated $8 in health care was provided. This awareness brought increased donations which encouraged the committee to become more engaged.

Nursing excellence is also demonstrated when nurses advance in leadership and are recognized outside of the nursing profession. One example is the appointment in late 2011 of the first nurse and woman to the rank of Surgeon General and Commander of the US Army.Medical Command, Major General Patricia Horoho.

Loyola University Hospital in Chicago wanted to develop a program to recognize nurses who demonstrated excellence in their work. Unable to locate a useful definition through research of the literature they composed their own attributes by reflecting on a variation of the title of this article: "What kind of nurse would you want to take care of your mother?" Their first list contained the following: outstanding in care and communication,  problem solver,  lifelong learner, advocate and collaborator. The list was refined using the Delphi technique into 10 concrete characteristics which included the following: clinical expert, patient advocate, role model, coach/mentor, innovator, researcher and leader. Clinical expertise was demonstrated for example, by critical thinking skills, independence in practice, anticipation of patient needs, and patient education. Role model attributes were exhibited in part by the ability to influence peers and department communication, and having a positive personality. Teamwork and innovation were demonstrated by the ability to establish goals, being proactive, humble, and altruistic.

The promotion of the program detailed the 14 Forces of Magnetism to allow those nurses who wished to nominate their peers to reflect on the demonstrable characteristics of an excellent nurse. These included image of nursing, nurse as teacher, nurse leadership, quality, and autonomy. The 14 characteristics were refined by the American Nurses Credentialing Center into the 5 components of transformational leadership, exemplary professional practice, structural empowerment, and new knowledge, innovation, improvement, which will lead to the fifth, quality outcomes.  These factors are interdependent and build on each other to create quality outcomes.

In the first year of the recognition program the committee decided to award 20 nurses which would represent 1% of the nursing staff. They also created the Nurse of the Year Award. The scoring system was a rank of 5 with 5 being the highest score shown by good examples from the nominee's practice. The article did not give much detail on how the Nurse of the Year was selected. More detail on the selection of Nurse of the Year would have been interesting.

One of the most important aspects of the development of the recognition program was the fact that positive outcomes are a result of excellent nursing. To this end there are many important nurse led initiatives that have increased the quality of care that patients receive and which are a demonstration of nurse excellence. The American Academy of Nursing has their Edge Runners program through their Raise the Voice campaign. Quality and Safety Education for Nurses is a resource that helps new nurses acquire the knowledge, skills, and attitudes that can allow them to positively impact the safety and quality of their workplace.  TCAB is a well known nurse led initiative. This partial list only scratches the surface of nursing excellence in the nation.

Every day nurses demonstrate qualities of excellence that make a difference in patients' lives and inspire their peers. There are nurses who are mentors, who take advantage of teachable moments, and are adaptable. Nurses are patient advocates, defend patient rights and empower them and their caregivers. Nurses are compassionate and culturally aware and sensitive. Nurses have the spirit of inquiry and are supportive emotionally and spiritually. There are many, many unpublicized instances of excellence in nursing that can be found everywhere nurses are employed.



Hassmiller, S. Nurses on Boards American Journal of Nursing. Vol.112 No. 3 March 2012  pp61-66

Jasovsky, D. et al How Do You Define Nursing Excellence? Nursing Management, Vol.41 No. 10 Oct 2010. pp19-24






Which Nurse Would You Choose To Care For Your Loved One?

Here's a post for those non-nurses that frequent our blog.

One factor that distinguishes a profession from other careers is by its goal to advance society though making a positive difference in peoples' lives. In nursing this is reflected in healing, caring, and encouragement of a lifestyle that enable well being, among other actions.

What are the specific characteristics of excellence in nursing that can be articulated? The National League for Nursing states that excellence is a core value:" It is a commitment to continuous growth, improvement and understanding. It is transformation, moving beyond the status quo and mediocrity."(1)

Caring, knowledge, and skill are the foundation of excellence in the nursing profession.  Nurses demonstrate excellence by preventing suffering and complications, they promote health and well being, they save lives and money, they are innovators and leaders. These are accomplished through such skills as patient centered care, evidenced based practice, and collaboration.

There are many nurse led initiatives and examples of attributes of excellence. Simply listing characteristics is not as meaningful as real life examples of nurses who are longstanding professionals. What is their view of excellence? How did they get there? What common themes emerge from their decades long experience as nurses caring for patients?

One theme that surfaced in more than one instance is that the nurse patient relationship is mutually beneficial. Patient experience of the healing process is valid and nursing care can foster progress in effective therapies. For example, the field of pharmacogenetics started from nurse observations of patients' reaction to medication. Longtime nurses also expressed the attitude that there is always more to learn and education is life long. Not only do nurses learn from patients but they learn from their peers. Lifelong learning and ongoing professional development instill confidence in nursing as the 'caring science whose knowledge is distinct from the other sciences'(2)

Another way that nursing excellence is demonstrated is when nurses become involved in creative ways to improve their workplaces. Nurses are experienced in effective and courageous communication. Board member Jean Logan and others, facilitated input from staff at Broadlawns Medical Center in Des Moines, Iowa. Because of this open communication the medical center was transformed from a so called poor people's hospital with frequent ED visits to a primary care center focusing on prevention. In the same vein, Ann Marie Pinkham as a board member with the Free Medical Clinic in Columbia, South Caroline assigned to work with the publicity committee, enabled positive change. The committee felt their input was ignored and she was faced with hostility. Through persistent and dedicated communication they were able to forge a marketing strategy where the community was informed that for every dollar donated $8 in health care was provided. This awareness brought increased donations which encouraged the committee to become more engaged.

Nursing excellence is also demonstrated when nurses advance in leadership and are recognized outside of the nursing profession. One example is the appointment in late 2011 of the first nurse and woman to the rank of Surgeon General and Commander of the US Army.Medical Command, Major General Patricia Horoho.

Loyola University Hospital in Chicago wanted to develop a program to recognize nurses who demonstrated excellence in their work. Unable to locate a useful definition through research of the literature they composed their own attributes by reflecting on a variation of the title of this article: "What kind of nurse would you want to take care of your mother?" Their first list contained the following: outstanding in care and communication,  problem solver,  lifelong learner, advocate and collaborator. The list was refined using the Delphi technique into 10 concrete characteristics which included the following: clinical expert, patient advocate, role model, coach/mentor, innovator, researcher and leader. Clinical expertise was demonstrated for example, by critical thinking skills, independence in practice, anticipation of patient needs, and patient education. Role model attributes were exhibited in part by the ability to influence peers and department communication, and having a positive personality. Teamwork and innovation were demonstrated by the ability to establish goals, being proactive, humble, and altruistic.

The promotion of the program detailed the 14 Forces of Magnetism to allow those nurses who wished to nominate their peers to reflect on the demonstrable characteristics of an excellent nurse. These included image of nursing, nurse as teacher, nurse leadership, quality, and autonomy. The 14 characteristics were refined by the American Nurses Credentialing Center into the 5 components of transformational leadership, exemplary professional practice, structural empowerment, and new knowledge, innovation, improvement, which will lead to the fifth, quality outcomes.  These factors are interdependent and build on each other to create quality outcomes.

In the first year of the recognition program the committee decided to award 20 nurses which would represent 1% of the nursing staff. They also created the Nurse of the Year Award. The scoring system was a rank of 5 with 5 being the highest score shown by good examples from the nominee's practice. The article did not give much detail on how the Nurse of the Year was selected. More detail on the selection of Nurse of the Year would have been interesting.

One of the most important aspects of the development of the recognition program was the fact that positive outcomes are a result of excellent nursing. To this end there are many important nurse led initiatives that have increased the quality of care that patients receive and which are a demonstration of nurse excellence. The American Academy of Nursing has their Edge Runners program through their Raise the Voice campaign. Quality and Safety Education for Nurses is a resource that helps new nurses acquire the knowledge, skills, and attitudes that can allow them to positively impact the safety and quality of their workplace.  TCAB is a well known nurse led initiative. This partial list only scratches the surface of nursing excellence in the nation.

Every day nurses demonstrate qualities of excellence that make a difference in patients' lives and inspire their peers. There are nurses who are mentors, who take advantage of teachable moments, and are adaptable. Nurses are patient advocates, defend patient rights and empower them and their caregivers. Nurses are compassionate and culturally aware and sensitive. Nurses have the spirit of inquiry and are supportive emotionally and spiritually. There are many, many unpublicized instances of excellence in nursing that can be found everywhere nurses are employed.



Hassmiller, S. Nurses on Boards American Journal of Nursing. Vol.112 No. 3 March 2012  pp61-66

Jasovsky, D. et al How Do You Define Nursing Excellence? Nursing Management, Vol.41 No. 10 Oct 2010. pp19-24






How Are Volunteers Treated in the ER

There aren't many of them, but if any lowly volunteer meanders through the ER, or happens to play a small role in its function, how are they treated?

ALthough this is a blog for ER nurses themselves, sometimes it's worth pursuing questions about our own attitudes and treatment of other workers in the unit. After all, we're supposed to be in pursuit of offering emergency healthcare, and anyone who contributes to that process is on the same team.

Any experiences or things you've seen in the workplace? Suggestions or comments on the use of volunteers in the ER?

How Are Volunteers Treated in the ER

There aren't many of them, but if any lowly volunteer meanders through the ER, or happens to play a small role in its function, how are they treated?

ALthough this is a blog for ER nurses themselves, sometimes it's worth pursuing questions about our own attitudes and treatment of other workers in the unit. After all, we're supposed to be in pursuit of offering emergency healthcare, and anyone who contributes to that process is on the same team.

Any experiences or things you've seen in the workplace? Suggestions or comments on the use of volunteers in the ER?

Get Your Brand Name Drugs to Sue!

If I had Twitter I'd use it to post this: http://www.nytimes.com/2012/03/21/business/drug-lawsuits-hinge-on-the-detail-of-a-label.html Essentially because of a Supreme Court decision generic drugs that harm the patient don't provide recourse for the patient to sue successfully. Meaning, only people suffering from brand name drugs that fail can sue successfully..... Your thoughts?

Get Your Brand Name Drugs to Sue!

If I had Twitter I'd use it to post this: http://www.nytimes.com/2012/03/21/business/drug-lawsuits-hinge-on-the-detail-of-a-label.html Essentially because of a Supreme Court decision generic drugs that harm the patient don't provide recourse for the patient to sue successfully. Meaning, only people suffering from brand name drugs that fail can sue successfully..... Your thoughts?

How’s Your Nursing BS Meter?

One of the gifts of the nurse is an exceptional BS meter. Now, this skill must be honed, and some have a natural disposition to sniff out BS, but as a nurse it's an important tool when it comes to diagnosis. What tips do you have to sniff out BS? How do you tell if patients aren't telling the truth about their ailments or pains? What tactics do you use to get most of the 'real' story? Does anybody have a cool story about how your BS meter went through the roof and you ended up saving everyone time, money, and perhaps lives? Better yet, any times when you called BS but were wrong?! Don't suspect many will want to admit to this one. Have you say, just please, no BS :P.

How’s Your Nursing BS Meter?

One of the gifts of the nurse is an exceptional BS meter. Now, this skill must be honed, and some have a natural disposition to sniff out BS, but as a nurse it's an important tool when it comes to diagnosis. What tips do you have to sniff out BS? How do you tell if patients aren't telling the truth about their ailments or pains? What tactics do you use to get most of the 'real' story? Does anybody have a cool story about how your BS meter went through the roof and you ended up saving everyone time, money, and perhaps lives? Better yet, any times when you called BS but were wrong?! Don't suspect many will want to admit to this one. Have you say, just please, no BS :P.

Most relaxing job as a nurse?

Fair to say that most nurses are not only busy, but they are usually working on units that are understaffed and lack resources. Most of us are on our feet all day caring for patients and pushing paper. Some of us get the 'luxury' of roaming around training new recruits. All in all 'busy' doesn't begin to describe the typical day for the average nurse.

But then there are those jobs that aren't so 'average'. Ones where sitting around the computer killing time is a common occurrence.

Any stories, anecdotes, or observations from the most relaxing/easiest nursing jobs out there?

Most relaxing job as a nurse?

Fair to say that most nurses are not only busy, but they are usually working on units that are understaffed and lack resources. Most of us are on our feet all day caring for patients and pushing paper. Some of us get the 'luxury' of roaming around training new recruits. All in all 'busy' doesn't begin to describe the typical day for the average nurse.

But then there are those jobs that aren't so 'average'. Ones where sitting around the computer killing time is a common occurrence.

Any stories, anecdotes, or observations from the most relaxing/easiest nursing jobs out there?

Nurse Pragmatics: Stethoscope

Now that you have your Christmas monies are you going to upgrade on some of your tools? Some of us are lucky enough we can purchase/replace accessories and tools (stethoscopes) on the dime of the employer. But many of us either have specific preferences, or we don't have the luxury of a benevolent employer--we have to buy some additional stuff ourselves. What are your recommendations for stethoscopes? Why? Background noise reduction? Ones that don't feel as if they're squeezing your brains out? Share your thoughts with the community.

Nurse Pragmatics: Stethoscope

Now that you have your Christmas monies are you going to upgrade on some of your tools? Some of us are lucky enough we can purchase/replace accessories and tools (stethoscopes) on the dime of the employer. But many of us either have specific preferences, or we don't have the luxury of a benevolent employer--we have to buy some additional stuff ourselves. What are your recommendations for stethoscopes? Why? Background noise reduction? Ones that don't feel as if they're squeezing your brains out? Share your thoughts with the community.

Nursing Pragmatics: Your Shoes of Preference?

There was a time when nursing shoes were a distinct white flat. Before that, a distinct white mid-low heels. More recently the comfortable but the sometime impractical croc shoe was a favorite. (Who wants an open toe anyways?) What shoe do you use at work? The popular choice is of course the day long sneaker. The choice of footwear is important since you're on your feet all day (plus it saves your back). Choices? Styles? Price points? What's your preference. One thing that's evident, if you can swing it try to get some more info on your feet. Even if it's the Dr. Scholls machine at the supermarket, knowing you have high, mid, or low arches impacts the shoe you purchase.

Nursing Pragmatics: Your Shoes of Preference?

There was a time when nursing shoes were a distinct white flat. Before that, a distinct white mid-low heels. More recently the comfortable but the sometime impractical croc shoe was a favorite. (Who wants an open toe anyways?) What shoe do you use at work? The popular choice is of course the day long sneaker. The choice of footwear is important since you're on your feet all day (plus it saves your back). Choices? Styles? Price points? What's your preference. One thing that's evident, if you can swing it try to get some more info on your feet. Even if it's the Dr. Scholls machine at the supermarket, knowing you have high, mid, or low arches impacts the shoe you purchase.

How do Rules and Regulations Affect Your Care?

You've heard the horror stories, patients dying in the parking lot of a hospital, or the front steps, because nurses were bound by rules and regulations implemented by administrators to satisfy insurance regulations, HIPPA, hospital policy, etc., in a litigious society.

The age of "I am going to sue you for everything," has had an impact on healthcare delivery. How have you been affected in your workplace? What are the weird things that you cannot do? Anything that concerns you with respect to prevention from doing an adequate job delivering healthcare?

Anybody have their own story of failure to follow procedures? Note, instead of putting the blame on nurses and other hospital staff, there's an unfortunate reality imposed by hospitals policy and procedure manuals.

What's your experience?

How do Rules and Regulations Affect Your Care?

You've heard the horror stories, patients dying in the parking lot of a hospital, or the front steps, because nurses were bound by rules and regulations implemented by administrators to satisfy insurance regulations, HIPPA, hospital policy, etc., in a litigious society.

The age of "I am going to sue you for everything," has had an impact on healthcare delivery. How have you been affected in your workplace? What are the weird things that you cannot do? Anything that concerns you with respect to prevention from doing an adequate job delivering healthcare?

Anybody have their own story of failure to follow procedures? Note, instead of putting the blame on nurses and other hospital staff, there's an unfortunate reality imposed by hospitals policy and procedure manuals.

What's your experience?